Privacy Policy
How we protect and handle your personal information
We've updated our privacy practices to reflect current regulations and better serve our clients. This policy explains how First Ledger collects, uses, and protects your personal information when you work with us or visit our website.
Information We Collect
When you reach out to us about app development services or visit our website, we collect information that helps us understand your project needs and communicate with you effectively. We're transparent about what we gather and why we need it.
Contact Information
Your name, email address, phone number, and business details when you fill out our contact forms or reach out directly. We need this to respond to your inquiries and discuss your app development project.
Project Details
Information about your app ideas, business requirements, target audience, and technical specifications. This helps us create proposals that match your vision and business goals.
Website Usage
Basic information about how you interact with our website, including pages visited and time spent. We use this to improve our site's usefulness and understand what information clients find most valuable.
How We Use Your Information
We use your personal information exclusively for legitimate business purposes related to providing app development services. We don't sell your information to third parties or use it for unrelated marketing purposes.
- Responding to your inquiries about iOS and Android app development services
- Creating project proposals and estimates tailored to your specific requirements
- Managing ongoing client relationships and project communications
- Sending project updates and important information about your app development
- Improving our services based on client feedback and project outcomes
- Maintaining accurate business records and fulfilling legal obligations
Your Privacy Rights
You have specific rights regarding your personal information. We respect these rights and make it straightforward for you to exercise them. Here's what you can request and how we handle these requests.
Access Your Data
Request a copy of all personal information we have about you, including project communications and business details.
Update Information
Correct any inaccurate information or update your contact details and project requirements at any time.
Delete Your Data
Request deletion of your personal information, subject to legal requirements for business record retention.
Limit Processing
Restrict how we use your information while maintaining necessary business communications about active projects.
Data Security and Protection
We take data security seriously because your trust matters to our business. Our approach combines technical safeguards with careful business practices to protect your information throughout our working relationship.
We use encrypted communications for all client interactions, secure cloud storage with restricted access, and regular security updates. Our team follows strict protocols for handling sensitive project information and business data.
While we implement strong security measures, no digital system is completely immune to risks. We're committed to promptly addressing any security concerns and will notify affected clients if any incident occurs that might impact their personal information.
Information Sharing and Third Parties
We don't sell or rent your personal information to anyone. However, there are specific situations where we might share information with trusted partners or service providers who help us deliver app development services.
- Cloud hosting providers who store project files and communications securely
- App store partners (Apple App Store, Google Play) when publishing your completed apps
- Payment processors for handling invoicing and business transactions
- Legal or regulatory authorities if required by law or to protect legitimate business interests
All third-party partners are carefully selected and required to maintain the same privacy standards we follow. They can only use your information for the specific services they provide to support your app development project.
Data Retention
We keep your personal information only as long as necessary for business purposes or legal requirements. Different types of information have different retention periods based on their purpose and applicable regulations.
All project communications and files are maintained throughout development and for 2 years after app completion for support purposes.
Financial records, contracts, and essential business documents are retained for 7 years to comply with tax and legal requirements.
Contact information for potential clients is kept for 3 years unless you request earlier deletion or unsubscribe from communications.
Anonymous website usage data is retained for 2 years to help us improve our services and understand client needs.
Cookies and Website Technology
Our website uses standard web technologies to provide a better experience and understand how visitors use our services. Most of this technology is common across business websites and helps us serve you more effectively.
We use essential cookies for website functionality and analytics cookies to understand which pages are most helpful to potential clients. You can adjust your browser settings to control cookie preferences, though some website features might not work as smoothly with certain cookies disabled.
We integrate with Google Analytics for website insights and use standard contact forms that may set functional cookies. These services have their own privacy policies, which we encourage you to review.
Children's Privacy
Our app development services are designed for businesses and adult entrepreneurs. We don't knowingly collect personal information from children under 13. If we discover that we've inadvertently gathered information from a child, we'll delete it promptly and take steps to prevent future occurrences.
If you're a parent or guardian who believes your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.
Policy Changes
Business practices and privacy regulations evolve over time. When we make changes to this privacy policy, we'll update the date at the top of this page and notify current clients about significant changes that might affect how we handle their information.
For ongoing projects, we'll explain any privacy changes during regular project communications. For website visitors, the updated policy will be posted here with clear indication of what's changed and when the updates take effect.
Questions About Your Privacy?
We're here to address any privacy concerns or questions about how we handle your personal information.
Email us at help@firstledger.co.com
Call us at +1 337 884 4747
Or write to us at:
325 Hope Ave
Clifton, NJ 07011
United States